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RFM4U
RFM4U Jio पार्टनर वर्ल्ड द्वारा संचालित एक एंटरप्राइज़ ग्रेड सुवि...
10,000+
Total Global Downloads-
Bundle ID
com.jio.fm
-
Developer
Jio Platforms Limited -
Category
Business -
Price
Free -
Update Time
Aug 1, 2024 -
269 Ratings
4.8099174
-
Bundle ID
com.jio.fm -
Developer
Jio Platforms Limited -
category
Business
-
Price
Free -
Update Time
Aug 1, 2024 -
269 Ratings
4.8099174
Screenshots & Media
App Info
***********
Description
Retail Facility Management-4-U (RFM4U), an enterprise-grade Facility Management Product powered by JPW (Jio Partner World). RFM4U is specifically designed to cater to the diverse needs of Reliance Retail, enabling them to efficiently manage over 1 million assets spread across 18,000+ facilities all over India.With a user base exceeding 20,000 professionals encompassing various roles, RFM4U serves as a comprehensive end-to-end Facility Management platform. Its primary goal is to streamline complex operations, enhance process efficiencies, reduce costs, and offer valuable business insights to facilitate better decision-making.
RFM4U adopts a mobile-first approach, providing a seamless ticket management system and field force solution. It enables easy issue reporting, swift technician allocation, closure tracking, and efficient SLA (Service Level Agreement) management. With real-time call and issue status tracking, complemented by detailed analytical reporting, RFM4U empowers businesses with essential data-driven insights for enhanced performance and growth.
The product offers a wide range of key capabilities, including:
Mobile Ticket Creation: Facility managers can create tickets on-the-go using a mobile app, ensuring prompt issue resolution and improved efficiency.
On Time-Quality Service: Timely and high-quality service enhances customer satisfaction and loyalty.
Field-Force Transparency: Full visibility of engineer locations optimizes resource allocation and reduces response times.
OTP-based Closure and Feedback: Secure ticket closure with valuable customer feedback.
Real-Time Business Insights: NHQ and supervisors access a comprehensive dashboard with aggregated Work Order status.
Root-Cause Analysis: Identifying and addressing underlying issues for improved efficiency.
Engineer and Vendor Performance Insights: Analyzing performance data to optimize workforce and vendor management.
Auto-Assignment of Tickets: Streamlining ticket distribution for quicker issue resolution and productivity.
Embark your journey with RFMFU now.
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Version History
| Version | Time |
| 1.0.9-11 | Aug 1, 2024 |
| 1.0.8-10 | Aug 1, 2024 |
| 1.0.7-9 | Jul 26, 2024 |
| 1.0.6-6 | Jan 4, 2024 |
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